Short Let & Airbnb Management Services

Guest Communication and Support

• We take care of guests from their reservation to check-out. Our experienced in-house customer service team is online all day 7 days a week to give fast responses.

Screenings and Bookings

• Screening of guests, managing bookings, the payment process, and availability in the bookings calendar across all the booking channels & platforms.

Key Exchange and Check In

• We offer ‘in person’ meet and greet services to hand over the keys as well as self-check in options. Guests are provided instructions and house rules to help them settle in.

Cleaning and Laundry Service

• We provide hotel quality cleaning standards and housekeeping services. This includes handling bed linen, towelling for each guest stay and full replenishment of toiletries.

Create and Optimise the Property Listing

• Creation and optimisation of a new or an existing listing, onboarding your property details, as well as arranging for professional photography.

Multi-Channel Marketing for Maximum Exposure

• We set up and connect your listing using our property management software. We can reach over 40+ booking channels but we only select the best sites for your listing and location.

Smart Pricing & Optimisation to Increase Returns

• Use of pricing tools and strategies to optimise pricing & occupancy levels. We monitor and measure performance to make adjustments to maximise your returns.

24/7 Support Service & Property Maintenance

• Support for property owners and guests to manage any property and maintenance issues.

Check-Out & Guest Reviews

• The property is checked after each rental to ensure it has been left in good order. We manage the guest reviews to get your listing a good rating.

Maximum Multi-Channel Exposure

• Escape Holiday Homes advertises on the right combination of rental channels for maximum exposure depending if you are letting on a short, medium, or long-term rental basis. We can also create your own dedicated property listing to allow guests to book directly.
• We can advertise to over 40+ booking sites but are selective to find the most suitable for your rental property, rental requirements and location. Examples of some leading short let sites are VRBO, Airbnb, booking.com, Tripadvisor, mid-term stays Homelike, Spotahome and long lets Zoopla, Rightmove.

UK-Wide Coverage

• We manage a wide range of rental properties in popular areas and tourist destinations. This includes accommodation in all the major cities in the UK but also more remote rural holiday destinations.
• Contact us about our rental management services and location coverage.